The Problem
The Digital Divide is Growing
As technology rapidly evolves, older adults are increasingly at risk of being left behind. The digital gap is growing, making it harder for many to stay connected, safe, and independent in an increasingly digital world. This divide can limit access to essential services and information, while also creating a sense of isolation from loved ones and the broader community.
The Current Solution is Not Working
Current tech support options aren’t working well for older adults or the people who care for them. Most services are confusing, rushed, or hard to access—especially for those who may have mobility issues or limited experience with technology. Caregivers often feel stuck juggling their own responsibilities while trying to help with tech problems from a distance.
Instead of making things easier, these solutions often leave older adults feeling frustrated, left out, or unsafe online. At the same time, caregivers are stressed and stretched thin. The result? Missed connections, added pressure, and a growing digital gap that leaves everyone behind.
Blunest Connect is here to change that.
Our Solution
We offer easy, personalized tech support that meets older adults where they are—patient, hands-on, and built on trust. From setting up devices to staying safe online, we’re here to make things simpler. Our approach also simplifies the accessibility and visibility of tech support, making it easy for both older adults and caregivers to find and use the help they need when they need it. We prioritize safety and verification in every interaction, ensuring that all support is secure and reliable, giving both older adults and caregivers peace of mind.
WE BRING
Empathy
to every interaction by listening and acting with compassion to support each individual’s unique needs.
We cultivate
Trust
by building lasting partnerships through reliability, transparency, and consistent delivery on our promises
OUR VALUES
We demonstrate
Respect
by honoring the experiences, choices, and dignity of each individual we serve.
We embrace
Innovation
by designing creative, forward-thinking solutions that make technology accessible, enjoyable, and impactful for individuals and their communities.
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Safety
We prioritize safety for customers and staff in every interaction.
Meet our team
From tech experts to customer support specialists, every member of the Blunest Connect team is committed to providing the best experience possible for our senior community. We work together to ensure that technology becomes a tool for connection, independence, and well-being, always leading with care and understanding.
Our staff favorite Blunest moments
JIMMY
I love working with Blunest because I get a chance to talk to customers, and the joy in their hearts when you let them know that you are going to help, even if the issue is not resolved, is satisfying. All team members are great to work with, and always very ready to assist our customers. I look forward to resolving a lot of IT and related issues for our customers.
MICHELE
My favorite Blunest moment is seeing a client confidently use a new skill. When they learn something that has a positive impact on their life, I'm gratified knowing I was a part of that.
SETI
My most memorable experience working for Blunest would be when I helped a client make a shortcut to watch her granddaughter play live and the next time I came in she showed me how much she practiced using the shortcut and she hasn’t missed her granddaughter play since!
JOCKEY
We get to help lots of folks with their tech issues, but above all comes the courtesy and the conversation. In fact I can recall towards the end of one of my shifts meeting someone new who hadn't heard of our services, and just talking with him for a while about how he had been in France and what his time there was like! I feel like it's all because we put people first, so even if there aren't any tech issues we're there for you!
SYDNEY
One of my favorite experiences with Blunest was helping a resident overcome a barrier to accessing library books. Since she could no longer visit the library in person, I helped her get a new library card and walked her through using the Libby app on her iPad. She was very happy when she realized she could still borrow and read books for free from home. It was a great reminder of how a little tech support can open up new opportunities.