Last Updated: May 21, 2025

 

This Privacy Policy describes how Blunest Connect Inc. ("we," "us," or "our") collects,
uses, and discloses information about you when you access or use our website,
applications, products, and services (collectively, the "Services").
By accessing or using our Services, you agree to the collection, use, and disclosure of
your information as described in this Privacy Policy. If you do not agree with the terms of
this Privacy Policy, please do not access or use our Services.

1. Information We Collect
We collect various types of information, including personal information, to provide
and improve our Services.

1.1. Information You Provide to Us:

Account Information: When you create an account, we collect information such
as your name, email address, phone number, and password.
Contact Information: If you contact us for support or inquiries, we may collect
your name, email address, phone number, and the content of your
communications.
Payment Information: If you subscribe to paid Services, we (or our third-party
payment processors) collect payment information such as credit card details,
billing address, and transaction history. We do not directly store full credit card
numbers.
User Content: Information you submit or upload to the Services, such as
comments, feedback, or any data related to your use of connected devices
through our platform.
Demographic Information (Optional): You may choose to provide information like
age, gender, or postal code, which helps us tailor our services.

1.2. Information We Collect Automatically:

Usage Information: We collect information about your interactions with our
Services, such as the pages or features you access, the time, frequency, and
duration of your activities, and how you use linked devices.
Device Information: We collect information about the device you use to access
our Services, including the hardware model, operating system and version,
unique device identifiers, and mobile network information.
Log Data: When you access our Services, our servers automatically record
information, including your Internet Protocol (IP) address, browser type,
referring/exit pages, and dates/times of access.

Location Information: We may collect precise or approximate location information
from your device, with your consent, to provide location-based services or
improve our offerings.
Cookies and Similar Technologies: We use cookies, web beacons, and similar
tracking technologies to collect information about your Browse activities,
preferences, and interactions with our Services. This helps us personalize your
experience, analyze trends, and administer the Services. You can control cookie
settings through your browser.

1.3. Information from Third Parties:
Third-Party Services Integration: If you link your Blunest Connect account with
third-party smart home devices or services (e.g., smart thermostats, lighting
systems), we may receive information from those services, such as device
status, usage data, and environmental data, depending on the permissions you
grant.
Service Providers: We may receive information from third-party service providers
who assist us with our operations, such as analytics providers or marketing
partners.

2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Services: To operate, maintain, and provide all features
of our Services, including connecting and managing your smart devices, and
delivering tech support.
To Improve and Personalize Services: To understand how you use our Services,
develop new features, troubleshoot issues, and personalize your experience.
To Communicate with You: To send you service-related notifications, updates,
security alerts, and support messages.

For Analytics and Research: To monitor and analyze usage and activity trends,
conduct research, and gather statistical information for business planning.

For Marketing and Promotion: To send you promotional communications about
Blunest Connect products, services, offers, and events that may be of interest to
you. You can opt-out of these communications at any time.
For Security and Fraud Prevention: To detect, prevent, and address technical
issues, security incidents, fraud, or other illegal activities.
To Comply with Legal Obligations: To comply with applicable laws, regulations,
legal processes, or governmental requests.
For Billing and Payments: To process transactions and manage your
subscriptions.

3. How We Share Your Information
We may share your information with third parties in the following circumstances:
With Your Consent: We may share your information when you give us explicit
consent to do so.
Service Providers: We may share your information with third-party vendors,
consultants, and other service providers who perform services on our behalf,
such as payment processing, data analytics, hosting, customer support,
marketing, and IT services. These service providers are authorized to use your
personal information only as necessary to provide these services to us.
Third-Party Integrations: If you connect your Blunest Connect account with
third-party smart home devices or services, we will share the necessary data with
those third parties to enable the integration as per your authorization. The privacy
policies of these third parties will govern their use of your data.
Business Transfers: In the event of a merger, acquisition, reorganization,
bankruptcy, or sale of all or a portion of our assets, your information may be
transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by
law or in the good faith belief that such action is necessary to (a) comply with a
legal obligation, (b) protect and defend the rights or property of Blunest Connect,
(c) act in urgent circumstances to protect the personal safety of users of the
Services or the public, or (d) protect against legal liability.
Aggregated or De-identified Data: We may share aggregated or de-identified
information that cannot reasonably be used to identify you.

4. Your Choices and Rights
You have certain rights regarding your personal information:
Access and Correction: You may access and update certain personal information
associated with your account by logging into your account settings or by

contacting us.
Opt-Out of Marketing Communications: You can opt-out of receiving promotional
emails from us by following the unsubscribe instructions provided in those
emails. Please note that even if you opt-out, we may still send you
non-promotional messages relating to your account or our ongoing business
relations.
Cookies: Most web browsers are set to accept cookies by default. If you prefer,
you can usually choose to set your browser to remove or reject browser cookies.
Please note that if you choose to remove or reject cookies, this could affect the
availability and functionality of our Services.
Data Deletion: You may request the deletion of your account and personal data
by contacting us. Please note that we may retain certain information as required
by law or for legitimate business purposes.
Rights for Residents of Specific Jurisdictions: Depending on your location (e.g.,
California, EU), you may have additional rights regarding your personal data,
such as the right to data portability or to restrict processing. Please contact us to
exercise these rights.

5. Data Security
We implement reasonable technical and organizational measures designed to protect
your personal information from unauthorized access, use, alteration, and disclosure.
However, no method of transmission over the internet or method of electronic storage is
100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for
which it was collected, including for the purposes of satisfying any legal, accounting, or
reporting requirements, or to resolve disputes.

7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly
collect personal information from children under 13. If we become aware that we have
collected personal information from a child under 13 without verifiable parental consent,
we will take steps to remove that information from our servers.

8. International Data Transfers
Blunest Connect is based in the United States. If you are accessing our Services from

outside the United States, please be aware that your information may be transferred to,
stored, and processed in the United States and other countries where our service
providers are located. These countries may not have data protection laws equivalent to
those in your jurisdiction. By using our Services, you consent to the transfer of your
information to the United States and other countries.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material
changes by posting the new Privacy Policy on this page and updating the "Last
Updated" date at the top. We encourage you to review this Privacy Policy periodically
for any changes. Your continued use of the Services after the effective date of the
revised Privacy Policy constitutes your acceptance of the changes.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices,
please contact us at: support@blunestconnect.com

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